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Toyota Highlander USB Not Working (How To Fix)

The Toyota Highlander is a versatile and dependable SUV, offering numerous features for the convenience and entertainment of its occupants. One such feature is the USB port, which allows drivers and passengers to connect a variety of devices for charging or media playback. However, some Highlander owners may experience issues with their USB ports not working properly, resulting in frustration and inconvenience.

Front Interior of Toyota Highlander

The reasons for this problem can be diverse, ranging from a simple loose connection to more complex technical issues. Identifying the root cause is essential in order to apply the most effective solution. In this article, we will explore some of the most common reasons for a malfunctioning USB port in a Toyota Highlander and provide practical advice on how to resolve the issue.

To assist Highlander owners in rectifying their USB port problems, we will discuss a series of simple troubleshooting steps and, when necessary, offer guidance on seeking professional assistance from a certified Toyota technician. With the right approach, it is possible to restore full functionality to your Toyota Highlander’s USB port and continue enjoying its many benefits.

Common Reasons for Toyota Highlander USB Not Working

Front Interior of Toyota Highlander

Loose or Damaged USB Connection

One common reason for a non-functional USB in a Toyota Highlander is a loose or damaged connection. Over time, the USB port can wear out, making it difficult for your device to maintain a proper connection. To fix this issue, check the USB port in the vehicle for any debris or damage. If there is debris, use a soft brush to gently clean it out. If the port appears damaged, you may need to replace the USB port or consider using an alternative method of connecting your device, like Bluetooth.

Incompatible Devices

Another possible issue that can cause the USB to not work is having an incompatible device connected. The Toyota Highlander’s USB port is designed to work with a range of devices, but not all devices may be supported. Verify that your device is compatible with the Highlander by referring to the vehicle owner’s manual or the manufacturer’s website. If your device isn’t compatible, you may need to use an auxiliary cable or Bluetooth to connect your device.

Outdated Software

Sometimes, outdated software on either the vehicle’s infotainment system or the connected device can lead to issues with the USB connection. To resolve this issue, check if there are any software updates available for your vehicle or device. For the vehicle, consult your owner’s manual or contact your nearest Toyota dealership for information on updating your infotainment system. For your device, ensure that the latest software updates are installed by going to the device settings or manufacturer’s website.

By addressing these common issues, you can often resolve the problem of a non-working USB in a Toyota Highlander, allowing you to enjoy a seamless connection for all your devices.

Copyright protected article by Know My Auto and was first published on Jun 16, 2023. .

How to Fix USB Issues

Connecting phone to car touch display

When encountering USB issues with your Toyota Highlander, there are several steps you can take to resolve the problem. This guide covers three main troubleshooting approaches: checking the USB connection and cable, confirming device compatibility, and updating the infotainment system software.

Check USB Connection and Cable

To begin, ensure that the USB connection is properly inserted into the port and that the cable is not damaged. Bad connections can often cause USB issues:

  1. Remove the USB cable, inspect it for any damage or fraying, and plug it back in firmly.
  2. Check the USB port in your vehicle for any debris that might obstruct the connection, and clear it out if necessary.
  3. If you’re still experiencing issues, try using a different USB cable or connecting to a different USB port if available.

Confirm Device Compatibility

Not all devices are compatible with the Toyota Highlander’s USB system. To check your specific device’s compatibility:

  1. Consult the vehicle owner’s manual for a list of compatible devices.
  2. Check to make sure that your device is not locked, as it may prevent the vehicle’s system from recognizing it.
  3. Ensure that the media files on your device are in a supported format, such as MP3 or WMA.

Update Infotainment System Software

Updating your infotainment system’s software can also resolve USB issues. Follow these steps to check for updates and install them if available:

  1. Visit the Toyota website or contact your local dealership to obtain the latest software version.
  2. Download the update to a compatible USB drive and insert it into your vehicle’s USB port.
  3. Follow the on-screen prompts to complete the update process.

By following these steps, you can effectively troubleshoot and fix USB issues with your Toyota Highlander’s infotainment system.

When to Contact a Professional

Toyota Highlander driving through hills

Persistent Hardware Issues

If the USB port on the Toyota Highlander appears to be physically damaged, it is strongly recommended to contact a professional technician. Common signs of hardware problems include:

  • The USB port is visibly damaged
  • The USB plug does not fit securely
  • A burning smell or sparks when inserting the USB device
  • The USB port does not provide power to the connected device

Attempting to repair these issues on your own may lead to further damage, adversely affecting the vehicle’s warranty or causing a safety hazard.

Software Update Fails

Occasionally, a software update might not be successful and cause the USB functionality to fail. In such cases, reaching out to a Toyota dealership or a certified technician is advised. Common indicators of a software update failure include:

  • The vehicle’s infotainment system does not recognize the USB device after a recent update
  • The software update repeatedly fails or keeps restarting
  • Error messages are displayed related to the USB connection or update process

A professional technician can diagnose the issue accurately and perform a clean software update, ensuring that the Toyota Highlander’s USB functionality is fully restored.

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